Yes. FNP supports anyone who is caring for or supporting a young person aged 11 to 29 with mental health and/or addictions concerns. Caregivers can be parents, guardians, siblings, partners, extended or chosen family, service providers, community members, or any trusted person in the young person’s life. We listen to your story, help you understand the mental health and addictions system, and work with you to find supports for the youth and for you as a caregiver.

No. You do not need your young person’s permission to reach out to us.

Many caregivers and supporters contact us first. If the youth chooses to be involved later, we will talk together about what feels comfortable and safe. You can still receive guidance and support even if the youth is not ready to participate.

Yes. What you share with us is kept confidential, within legal and safety guidelines. We explain what confidentiality means, what information can be shared, and how we protect your privacy. We want caregivers and youth to feel safe and respected when they connect with us.

No. FNP is a free service. There is no cost to caregivers, supporters, or youth to receive navigation support.

Yes. We welcome the people who support the young person. This may include parents, siblings, partners, chosen family, extended family, service providers, or other trusted supporters. We work with you to decide who should be involved and how to make that feel comfortable for everyone.

Yes. Many families and supporters contact us while they are already receiving mental health or addictions support.
We can help you understand your options, fill in gaps, explore additional resources, and coordinate next steps. We work alongside your existing providers, not instead of them.