Feeling nervous is really common. You do not need to have the right words or know exactly what you need. You can contact us by phone or email, so choose what feels easiest for you. Our first conversation is just a starting point. We will listen without judgment and go at your pace!

Yes. What you share with us is private and confidential. We take your privacy seriously. You can read more about how we protect your information in our Agreement to Service (ATS)

We aim to respond within 1 to 2 business days.

You can stay connected for as long as you need while we help you find supports that fit you. There is no pressure to stay if you do not need us anymore. And if things change in the future, you can always come back!

We help you explore mental health and addictions services and resources that match your needs and goals. This can include therapy, counselling, treatment programs, peer supports, community services, and other helpful resources. We will explain your options clearly and support you in deciding what feels right for you.

The Family Navigation Project is not a crisis response line. If you need help in a medical emergency, please call 911 or visit your local emergency department.